Services and Values


A Place for You on the One-to-One Continuum


Businesses today are spending an estimated $3 billion a year on "custom" communications to gain mind share in an increasingly complex marketing environment. Still, because of limited strategic, product, and service support, many businesses have yet to see a return on this investment. Few have realized the tremendous power that effective, targeted, relevant communications can have on increasing brand loyalty, revenues and profits.


TouchPoint Alliance has changed all that, making each of its members a critical part of successful one-to-one customer communication solutions that maximize customer acquisition, retention and growth.

 

touchpoint value

                                          *Reprinted with permission of the XEROX Corporation

 

Through a proven successful methodology, TouchPoint Alliance leverages the individual strengths of each members’ company to provide end-to-end Enterprise Mareting and Communications approaches that:

Touchpoint Value

                                                 *Reprinted with permission of the XEROX Corporation

 

TouchPoint Alliance Services


Market and Technology Research

Business and Market Development

Marketing and Communications Consulting

Creative Design and Development
Technical Design and Development

Web-to-Print Program Design and Development
Social Media Design and Development

Variable Direct Design and Development

Variable Mapping Technology

Content Development and Management

Information Design

Enabling Technologies

Outsourcing Services

Production and Fulfillment

Workflow Integration and Ingestion

 

TouchPoint Alliance Methodology


TouchPoint Alliance programs are designed and deployed utilizing a methodology that has proven successful for member organizations and their clients.


Stage 1: Discover how best to deliver the right messages, at the right time, maximizing the potential of every single touch point.


Stage 2: Validate the benefit of recommended solutions to meet your business objectives.


Stage 3: Adopt a proven strategy to make each customer touch point an actionable experience with measurable results.


Stage 4: Achieve all stated objectives. Maximize the experiences of you and and your customers.

TouchPoint Alliance Methodology Chart

                                                                *Reprinted with permission of The Holley Group